About Us

Our story began in 1983 when Pat and Chuck Bashor set out to create a different kind of pool supply business. For over forty years, we have proudly remained family-owned and operated, serving our community with a commitment that goes beyond just products—it’s about building lasting relationships based on trust and integrity.
From day one, our guiding principle has been simple: to treat our customers like family. We believe in providing honest advice and reliable solutions, ensuring that our customers receive only what they truly need to enjoy their pools and spas to the fullest. We are dedicated to protecting our customers from the overselling and gimmicks that occur in the pool and spa industry.
At Pool Chem, we take pride in our hands-on approach and deep industry knowledge, offering personalized service that can only come from a family business. Our experienced professionals are here to help you navigate the complexities of pool maintenance, so you can focus on what matters most—enjoying your pool or spa.
As we continue to grow, our mission remains the same: to be a trusted partner for all your pool and spa care needs, committed to delivering the highest standards of service and quality for many years to come. We thank all of our loyal customers who have trusted us for over 40 years.